erek 92 Privacy Policy

This page describes what we collect when you use erek 92 and how we keep that data protected. We understand that your personal information—email, payment details, identity documents—is sensitive, and we handle it with care and transparency. Our commitment is to be clear about what data we gather, why we need it, who can access it, and what rights you have over it.

We at erek 92 operate in multiple supported jurisdictions across Indonesia and neighbouring regions. Data handling practices may vary slightly depending on local law, but our core principle remains constant: we collect only what we need to verify your account, process your payments, and deliver our service (slots, live casino, sportsbook, and esports markets). We do not sell your information to third parties, and we encrypt data in transit and at rest using industry-standard security protocols.

If you have questions about how we handle your data, our privacy team is available through our support channels. We also provide mechanisms for you to access, update, or delete your information in accordance with applicable law.

What Data We Collect at erek 92

When you register on erek 92, we collect your email address, full name, date of birth, phone number, and a secure password. During account verification (KYC), we request copies of government-issued ID, proof of address, and sometimes a photo of you holding your ID. This information allows us to confirm your identity and comply with anti-money-laundering (AML) regulations in the jurisdictions where we operate.

We also collect transaction data: deposit and withdrawal records, payment method details (such as the last four digits of your bank account or DANA/e-wallet wallet identifier), and betting history across all games and markets on our platform. This includes slots (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), live-dealer tables, sportsbook entries, and esports wagers. We track game outcomes, session timestamps, and IP addresses to detect fraud and ensure fair play.

Identity Data

Full name, date of birth, contact information, and government ID numbers are collected during registration and KYC verification.

Payment Data

We record deposit and withdrawal amounts, payment methods (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment), and transaction timestamps.

Gaming Data

Bet history, game results, and session logs are stored to track account activity and detect irregular patterns.

Technical Data

IP address, browser type, device model, and app version help us troubleshoot issues and prevent unauthorized access.

How We Use Your Data on erek 92

We use your identity and payment information to verify your account, process deposits and withdrawals, and comply with legal obligations. When you deposit through online payment, e-wallet, or a bank transfer to mobile banking, local payment, online payment, or e-wallet, we record the transaction to reconcile your balance and generate account statements. We do not share this raw data with payment processors beyond what is necessary to complete the transaction.

Your gaming data—bets placed, outcomes, session history—is used to calculate your account balance, settle winnings, and detect suspicious activity (such as rapid repeated large wagers or unusual betting patterns that suggest account compromise). We also use this data for internal analytics to understand how our platform is used and to improve game performance and user experience. All analytics are aggregated and anonymized; we do not profile individual users based on betting behaviour.

Third-Party Data Processors and Partners

We work with external vendors to deliver erek 92's services. Payment processors handle mobile banking, local payment, online payment, e-wallet, mobile banking, and bank transfers; they receive limited transaction data to facilitate transfers. Identity verification partners process your KYC documents to confirm you are who you claim to be. Game providers (for slots and live tables) have access to your session data to deliver the games and calculate outcomes.

All third parties sign data-processing agreements committing them to confidentiality and security standards aligned with our own. We do not permit them to use your data for marketing or other purposes beyond what is necessary to support erek 92. If a vendor experiences a data breach, we notify you in accordance with applicable law.

Cookies and Tracking Technologies

We use cookies and similar technologies (web beacons, local storage) to remember your login session, store your language preference, and track your navigation on erek 92. These help us provide a seamless experience so you do not have to re-enter your email or password on every visit. Some cookies are essential for security; others are optional and improve personalisation.

You can disable non-essential cookies through your browser settings, though this may affect functionality. We do not use cookies to track you across third-party websites; our tracking is limited to erek 92 itself. We also do not employ retargeting or behavioural advertising pixels.

Your Rights and Data Access on erek 92

Under data protection laws in many jurisdictions, you have the right to request a copy of all data we hold about you, to correct inaccurate information, and to request deletion of your data (subject to legal obligations to retain it). You can access and update your account information directly through your erek 92 account settings. For a full data export or deletion request, contact our privacy team through our support channels.

We process such requests within 30 days where feasible. If you request deletion and have an outstanding balance, we will settle that balance according to our terms before removing your account data. We may retain aggregated and anonymized data for business analytics even after account closure.

• You have the right to access all personal data we hold about you in a structured, portable format.
• You have the right to correct or update inaccurate information through your account settings.
• You have the right to request deletion of your data, subject to legal retention requirements and outstanding account obligations.
• You have the right to object to certain processing, such as analytics, though core functions (payment, game operation) cannot be opted out of.

Data Retention and Security Measures

We retain your personal and financial data for as long as your account is active and for a period afterward as required by law (typically 5–7 years for transaction records). After the legal retention period expires, we delete or anonymize the data. Game session logs and betting history are retained for your account's lifetime and for audit purposes even after closure.

We protect your data using encryption (TLS/SSL for data in transit, AES-256 for data at rest), access controls (role-based permissions), and regular security audits. Our systems are tested for vulnerabilities, and we maintain incident-response procedures in case of data breach. If a breach occurs that affects your information, we notify you and relevant authorities as required by law.

Regional Considerations and Jurisdiction

erek 92 serves users in multiple jurisdictions across Indonesia and beyond. Data protection laws vary by region; in Jakarta, Surabaya, Bandung, Medan, and Semarang, local data residency or privacy rules may apply. We comply with applicable regulations in each jurisdiction where we operate. If you are subject to GDPR or other strict data protection frameworks, we apply those standards to your data.

Our services are available only in jurisdictions where local law permits online gaming and sportsbook wagering. If your jurisdiction prohibits our services, you should not create an account on erek 92. We are not liable for use of erek 92 from restricted jurisdictions.

Contact and Policy Updates

If you have privacy concerns, wish to exercise your rights, or have questions about this policy, contact our privacy team at our support email or through the contact form in your account. We will respond within 14 days. We may update this policy periodically to reflect changes in our practices or applicable law; changes will be posted here with an updated effective date. Continued use of erek 92 after updates implies acceptance of the revised policy.

This privacy policy is effective as of the date shown in your account settings. For more information about our services, terms of use, and account management, please visit our about us page or FAQ section.